Seaport-e
SeaPort Enhanced (SeaPort-e) has
been designated as the vehicle of choice for procurement of Engineering,
Financial, and Program Management contractor support services for the Navy
Virtual SYSCOM (VS) Commanders (NAVAIR, NAVSEA, NAVSUP and SPAWAR). This
vehicle focuses on implementing cost-effective and integrated business
practices to better support our Navy.
POINTS OF CONTACT
The NicTec Contracting Officer or his/her
designated representative will be the only authorized submitter of Seaport-e
bids.
NicTec Primary POC
Sheila Fetherlin
TEL: 757-423-0076
FAX: 757-496-5169
sheila.fetherlin@nictecinc.com
NicTec Alternate POC
Sydney Balovich
TEL: 757-423-0076
FAX: 757-496-5169
sydney.balovich@nictecinc.com
TASK ORDERS & TECHNICAL INSTRUCTIONS
Contract Number: N00178-07-D-5166
QUALITY ASSURANCE
PROGRAM
The NICTEC Team ensures
that each tasked deliverable, effort, and development process has clear metrics
indicating acceptable results. We are dedicated to service quality in product
and deed. Our approach to achieving quality is the same for products and effort-oriented
tasks.
• Plan the effort in
clearly measurable steps
• Monitor execution
progress to plan
• Intercede
immediately and aggressively if progress deviates from expectations
A quality effort begins with careful planning that is
generally represented in the task Work Breakdown Structure (WBS). Progress to
plan as reflected in the WBS schedule becomes the measure of effectiveness for
the execution of each order and deliverable. The task WBS must contain
absolutely measurable milestones at intervals not exceeding two weeks.
Subjective estimates of completion are avoided because they are susceptible to
undue optimism and often ignore contingent factors that affect progress.
Monitor
NICTEC monitors quality as a combination of schedule completion and
technically acceptable milestone demonstration. Since the WBS includes
explicitly verifiable milestones in effort or product completion–and has them
in relatively frequent intervals-progress “markers” are frequent and indicate
trends in completion early in the development process. Assuming that more
difficult parts of an effort are either scheduled for more lengthy completion
or broken down into interim completion stages, there should be no pronounced
deviation from plan after a small amount of the work is complete. Where one
task might be underestimated, a large number of smaller tasks serve to average
out initial estimation errors and ensure the validity of the progress trend
soon after initial development is underway.
Maximize
NICTEC strives to maximize quality in its products and
efforts by making valid progress to plan so that efforts are never rushed. In
addition, our bi-weekly project teleconferences ensure that products and
efforts are continually directed at the needs for the requiring user and the
sponsor.
Problem
Resolution
On
the rare occasion that a problem arises with the effort or product of a task, NICTEC responds aggressively and
constructively.
First, the nature of the problem is researched to
determine the severity and scope. Second, alternatives to the original design
or plan are developed in case corrective action cannot be accomplished in time.
Third, alternatives to the product or effort are proposed to “buy time” if
needed to complete corrections.
The customer is apprised immediately of any issues
that arise and all corrective actions and plans. This includes issues that may
be the result of Government-furnished information or material that is outside
the control of even the customer. If cost or schedule impacts are unavoidable,
the customer is already aware of the issues and the recommended solution. We
then follow the customer’s directed course of action.